Every message sent in GroupMail has a log file associated with it that tells a story. The log file is a useful tool for our technical support team as it tells them what occurred during transmission of the message. If you have any problems with delivery of your GroupMail messages, it is a good idea [...]

If you don’t have the time or inclination to split your master list into multiple groups for targeted email campaigns, there are a number of ways that GroupMail can help you to manage delivery. Use Partial Sending With GroupMail, you can deliver to subsets of your list using partial sending. To do this: Prepare your [...]

When installing GroupMail, did you select the Dictionaries to Install ? If not please re-run the GroupMail Installation again and check this option on.  If you still have a problem, then the contents of the spell checker user dictionary was most likely reset.  This can be manually fixed by copying the userdic.tlx, correct.tlx and tech.tlx files from [...]

The paths to the GroupMail Data Folders have changed on Windows Vista.  Therefore to Move GroupMail from a Windows XP Machine to a Windows Vista Machine, please do the following :-Install the latest Version of GroupMail on your Windows Vista PC, you can download and install this from the Customer Area on our Website http://www.infacta.com/customers.asp [...]

GroupMail customers have a need for speed. Delivering to large lists of recipients takes time, especially when you’re dealing with non-optimal environments. In a previous post on this blog, we discussed how hiding the GroupMail Delivery Console can help to speed up delivery. Another way to get things moving a little faster is using Bulk [...]