Comments on: Email Deliverability – Getting Started

By: Robert

Robert — Thu, 28 Apr 2011 14:51:34 +0000

Hi Debbie, drop us an email in support and we’ll be happy to help.

Thanks

By: Debbie Underhay

Debbie Underhay — Wed, 27 Apr 2011 15:34:21 +0000

I do network marketing and I have used groupmail to send out my website to geniuine emails that I got as leads. But all the mails come back undeliverable…Please help as I dont know what to do.

By: GroupMail Blog » Blog Archive » Email Marketing Deliverability: (Slightly) More Advanced Tips

Thu, 05 Feb 2009 14:45:18 +0000

[...] GroupMail Blog MAKING EMAIL WORK FOR YOU « Email Deliverability â€“ Getting Started [...]

By: Robert

Robert — Thu, 29 Jan 2009 09:51:52 +0000

JHerzog:

This is something we’ve been thinking about for a while (many many conversations ). We’re just setting out some plans for the year.. you think it would be helpful for all GroupMail customers?

Rob:

Tough question .. to be honest it’s difficult to say. Sorry for the sales pitch, but the one suggestion I’d have is to try and track your newsletter to see how many are opening your email – http://www.group-metrics.com.

Hennie:
Firstly, your newsletter needs to be created in a true HTML Editor such as Microsoft FrontPage, Dreamweaver or even our own Message Editor in GroupMail. Word is not a true HTML Editor [this may be part of the reason you are experiencing these problems] and should not be used to create your HTML Messages, as it tends to add a lot of extra formatting and XML, which causes problems when sending as a HTML Message or viewing the recieved message.

With regards to the speed of sending 3,000 messages, this could be down to the Message Size, if you’re using lots of images which are stored locally on your PC, this will cause the size of the message to be extremely large and in turn take ages to send. If you are using images, you should maybe reference them from a public website rather than embed them into the HTML Message, this would certainly reduce its size and the message would be much faster at sending.

Hennie: I’d suggest getting in touch with our support team, and we can certainly check this out, no problem.

By: Hennie

Hennie — Thu, 29 Jan 2009 05:37:10 +0000

I run a foreign language newsletter (Afrikaans) for 6years now but still have to attach my newsletter as an attachment rather than have it in the email body itself due to the fact that its being prepared by my editor in both word and pdf and the word format has compatibility issues with my canadian autoresponder.
My preference is to embed the 12 page newsletter in the email itself. Can you advise on how this be done and if groupmail can handle something like that. I have stopped using groupmail purely because of the time it takes to send out the 3 thousand emails. Maybe I should reconsider?
Hennie Greeff

By: Rob Shaw

Rob Shaw — Wed, 28 Jan 2009 23:16:40 +0000

I used to get about 5% of my emails bounced back to me because of mailbox full, invalid address etc, but overnight (about 12 months ago) I stopped getting all these bounce backs, instead I just get a handfull.

This worries me, because I’m wondering if a lot of my emails aren’t getting through, any thoughts?

By: JHerzog

JHerzog — Wed, 28 Jan 2009 21:33:12 +0000

Is there an addon planned within Groupmail enterprise etc. for testing the spam attributes in messages when setting them up?

By: Dave Golden

Dave Golden — Wed, 28 Jan 2009 19:31:28 +0000

No greylisting is different, in short a server receiving incoming mail, doesn't recognise the sending server and temporarily rejects the message. The sending server sees the message has been rejected and retries it at a later time (if its a properly configured server), the receiving server usually accepts the retried email message. More details on this process here

By: Jacqueline Junge

Jacqueline Junge — Wed, 28 Jan 2009 18:46:36 +0000

What is greylisted, the same as belonging to a black list?