So, without further ado….

Here is a quick tour of our new GroupMail Email Newsletter Software website

1. The new, Front Page of our GroupMail Website!

2. Review GroupMail Features and Technical Specifications on the Features page.

3. Check pricing on our different GroupMail Editions and place an order on our Pricing page.

4. Find support articles on our Support page. Search article by category or by keywords.

5. We love to hear from you. Contact us on our Contact Page.

If you have any links to GroupMail articles, pages, or products; you might double check them. We tried hard to minimize disruption with the redesign, but sometimes, link structures and paths can change as a result of these things.

Thanks to everyone who helped to move this project forward — and for everyone who stops by to check out the result of our hard work!

We listen closely to the needs and desires of the people who use and rely on our software to get stuff done. That is one of the reasons why GroupMail is considered by many to be more intuitive and easier to use than other products on the market. It evolves with our customers needs and desires and has been for the last 15 years.

Do you have a request for a feature or an idea that would make life easier for you and other GroupMail users?

How to Submit a GroupMail Software Feature Request

1. Submit a feature request to our developers!
2. Repeat

GroupMail software feature request

Remember, there is no such thing as a bad question (or feature request) except for the one that isn’t asked. If something would make your experience with GroupMail better, then there is a very good chance that it would make the experience of others better too.

Don’t be scared to think outside of the [in]box!

…and big thanks to all of our customers who have already contributed to the development of GroupMail over the years! It rocks because of you!

Just visit http://facebook.com/groupmail and tell all of your friends, both real and virtual, to do the same.

BTW, we’re also on Twitter @groupmail

If you are a GroupMail customer, you can download the latest version.

If you do not have a full GroupMail license, you can download our GroupMail Free Edition (v. 5.2.0.088). The new version is not available for Free GroupMail customers because the GroupMail Free Edition does not include the Subscriber Add-on, which allows users to manage email subscriptions, unsubscribe requests and bounces.

With GroupMail’s Scheduler Add-on, you can schedule email messages to send at a later time or date. You can also schedule GroupMail’s Subscriber Add-on to check for new email subscriptions, unsubscribe requests and bounces automatically every day, week, month, etc.

For instructions on using GroupMail’s Scheduler Add-on, read How to Use the Scheduler

Now, if there was only a way that I could schedule my phone to make all of the phone calls that I have to make this afternoon, then I’d be on easy street.

You may upgrade from within the application itself or by logging in to the GroupMail Customer Resources Area and clicking the “Upgrade to Business” from the navigation panel on the right-hand side of the screen.

If your GroupMail software does not automatically upgrade from the Personal to the Business edition during installation, open GroupMail and click on Help/Enter Product Key and enter your new Business Edition Product Key details (GM2-…) which were emailed to you after purchasing your upgrade.

The main differences between the GroupMail Personal and Business Editions are:

1. The Business Edition allows you to open up to 256 simultaneous delivery connections (you can open 3 simultaneous connections with the Personal Edition.) The more connections that you have open, the faster GroupMail will process messages to your mail server.
2. You can schedule messages for delivery at any point in the future with the Business Edition and also schedule GroupMail’s Subscriber Add-0n to automatically check your mail server for new email subscriptions, unsubscribe requests and bounces.
3. You can install a GroupMail toolbar in your MS Outlook application and link GroupMail to your Outlook Address book.
4. You can link GroupMail to external OLE/ODBC databases (i.e. MySQL, Access, Excel, etc.) rather than importing recipients into GroupMail’s internal database.
5. You can send personalized email-to-SMS text messages with the Business Edition.
6. There are 32 additional email templates in the Business Edition.

If you have any questions, don’t hesitate to contact us.

You can also upgrade from either the Personal or Business Editions to the GroupMail Marketing Pack and just pay the difference in price. If you would like to do this, contact us and we will send you an upgrade link.

To start with, you can upgrade from our GroupMail Free Edition to the Personal or Business Editions and get a 20% discount on your purchase. To upgrade, just click on the “Help” menu and click the Upgrade link.

Then, you can upgrade from the Personal Edition to the Business Edition and just pay the difference in price. To upgrade, you can either click on the Help menu and select “upgrade” or click the “Upgrade to Business” link in the Customer Resources Area.

You can also upgrade from the Personal or Business Editions to the GroupMail Marketing Pack and just pay the difference in price by contacting sales@infacta.com and requesting an upgrade link.

Your initial purchase of GroupMail comes with a full year of Upgrade Protection, which gives you access to download any updates or new version releases to the software from our website during the next 12 months.

Whatever path you choose, GroupMail makes it easy, and affordable, to upgrade your software in line with your growing business.

Each year, GroupMail adds new features, email templates, Add-ons (i.e. email-to-SMS, Outlook toolbar, Subscriber list management tool, Tweaker, etc.) enhanced functionality, improvements in user interface and compatibility improvements when new operating systems or email standards change.

Because our customers’ needs and the email marketing industry as a whole change so often, our development team is kept rather busy day to day. Much of our development work is driven by our customers. We look forward to feedback and really listen when our customers tell us when something could or should be added to a future GroupMail release (So never hesitate to send us ideas! Your suggestion(s) could very well be included in a new version release!)

You can keep up with GroupMail release notes as new versions are published.

Due to the nature and need for regular software development in today’s ever-changing technological landscape, we offer GroupMail customers the ability to download updates and new releases (even major releases) from our website by providing the option of renewing Upgrade Protection on their license each year. When you first order GroupMail, your purchase includes a full year of Upgrade Protection, which gives you access to download updates and new releases to the software when they are published during the first 12 months. You can renew the Upgrade Protection on your license each year if you would like to continue to have access to download updates and new software releases from our website after the first year.

Upgrade Protection is optional, and your software will continue to work whether you renew it each year or not.

Do you have any ideas for our development team?

GroupMail’s Tweaker Add-on was developed to help you with email list management, specifically with regard to name splitting, capitalization, rule-based updates and formatting. If your list contains name fields which combine first and last names, for example, Tweaker will make it easy to split first and last names into distinct fields without having to manually edit each record.

You can find instructions for using Tweaker in our tutorial article, How to Use the Tweaker Add-on.

As always, if you need help, don’t hesitate to contact our support team at support@infacta.com

1. Merge fields sometimes inserted incorrectly into Subject line instead of body – fixed
2. List Templates checkbox value not being saved/restored correctly – fixed
3. No save changes prompt when closing editor after editing a previously saved message – fixed
4. Delete key and keyboard shortcuts for Copy and Paste didn’t function in Windows Vista/7 – fixed
5. Deleting a user saved template in thumbnail view results in switch to list view – fixed
6. In some cases saving user HTML templates didn’t update display without restarting app – fixed

So if you were scratching your head as a result of any of the above issues, download the latest version (and stop scratching!)

As always, if you have an older version of GroupMail and want to upgrade to the latest and greatest, all you have to do is renew the Upgrade Protection on your existing license. This will give you access to download the latest version and any new updates released during the next 12 months.