Archive for the ‘Support’ Category

How to Import Email Lists from Excel

Microsoft Excel is one of the most widely used applications to store email contacts. GroupMail makes it easy to import your email list from Excel to use for email marketing campaigns. Here are step-by-step instructions for importing an email list from Excel.

How to Add or Modify SMTP Authentication in GroupMail

Most outgoing mail servers require that you use SMTP Authentication when configuring your email client. This information tells them that you are authorized to use their outgoing SMTP mail server. Authentication is usually in the form of an email address or user ID and a password associated with that ID. When you don’t have SMTP [...]

Yahoo SMTP Server Settings for Classic Yahoo, Yahoo Plus and AT&T

There are a number of different settings for connecting to Yahoo mail servers. AT&T customers use the Yahoo server, smtp.att.yahoo.com and the SMTP Port 465 w/SSL checked Yahoo Plus customers use the Yahoo server, plus.smtp.mail.yahoo.com and the SMTP Port 465 w/SSL checked. Regular Yahoo customers use the Yahoo server, smtp.mail.yahoo.com and the SMTP Port 25 [...]

How to Export MS Access Contacts as a .CSV File and Import Them into GroupMail

Exporting MS Access database records as a .csv file isn’t always so straightforward. However, there is an export utility in MS Access that allows you to do this. How to Export MS Access Database contacts as a .csv file Open the Access Table that you want to export Click File (Menu) –> Export Save as [...]

How to Send Unique Attachments to Each Email Address on Your List

There are many reasons why you might want to send a different or unique email attachment to each person on your mailing list. You might be sending monthly invoices or sales reports, for example, with data that is different for each person on your email list. Whatever the reason, GroupMail makes it easy to send [...]

How to Configure GroupMail to Send Through Your Yahoo Plus SMTP Mail Server

You can configure GroupMail or any other Desktop email client to send messages through your Yahoo Plus SMTP outgoing mail server. Here are the SMTP outgoing mail settings for Yahoo Plus: SMTP Server Address: plus.smtp.mail.yahoo.com SMTP Port Number: 465 w/SSL enabled SMTP Authentication: Yes, use your Yahoo Plus ID and password If you have any [...]

How to Configure GroupMail to Send Through Your BellSouth SMTP Mail Server

Technically, it is not a BellSouth SMTP mail server at all. That’s because BellSouth is actually part of the AT&T empire now. So, while you still may have an @bellsouth.net email address, you are actually sending your messages through an AT&T mail server. Here are the BellSouth SMTP mail server settings: 1. SMTP Server Address: [...]

How to Configure GroupMail to Send Through Your GoDaddy SMTP Mail Server

GoDaddy offers great value on web hosting. As a GoDaddy customer, you can also use their outgoing SMTP mail server to send your email campaigns. Under basic hosting packages, they allow customers to send only 250 emails per day through their outgoing mail server. They do offer business plans, however, which allow you to send [...]

How to Control Email Delivery Rates with GroupMail

Not all SMTP mail servers were created equal. Some outgoing mail servers allow you to send high volumes of messages at very fast rates. Other mail servers limit the number of messages that you can send through them each hour or the rate at which you can process messages through them. One of the benefits [...]

Managing Email Subscriptions, Unsubscribe Requests and Bounces with GroupMail

Both the Personal and Business Editions of GroupMail come installed with the Subscriber Add-on. Subscriber makes it easy to manage your email lists. You can automatically add recipients to your list who subscribe on a web form, remove existing recipients from your list who unsubscribe and delete invalid addresses which bounce. GroupMail users also have [...]