Last year, I introduced my wife and three daughters to lunch at the Carnegie Deli. Anyone who is someone has been there and the walls are plastered with autographed head shots of many famous people. But it was three simple words and a little attitude from our waiter that made our experience remarkable. Although he [...]

I was working with a customer this morning who was having difficulty getting his email to send through the AOL mail server. Here are the correct SMTP (outgoing) email settings for AOL – SMTP Email Server Address: smtp.aol.com – SMTP Authentication: Yes, use your AOL screen name and password – SMTP (ougoing) Port Number: 587 [...]

One of the most recurring questions that I am asked involves getting email delivered to the inbox of recipients. Years ago, I offered 19 tips to get email delivered to the inbox. Marketing Sherpa echoes some of those tips in their article about a local deals site who achieves near-perfect delivery rates using 6 specific [...]

I get calls from confused [English-speaking] customers from time to time, who think that our products and services were acquired by some Spanish, French or German company. While it is true that our email marketing software, GroupMail, is available to download in English, Spanish, French and German; we have not, in fact, been acquired by [...]

Our GroupMail Customer Resources Area is a treasure trove for GroupMail customers. It is the epicenter of your GroupMail tools, products and services. Here, you can download your software, check your Product Key and License information, change your login details, renew Upgrade Protection on your license, purchase new licenses, review account history and summary information, [...]

If you are one of the 500+ million Facebook users who happen to also have an interest in email marketing, group messaging, Irish technology companies or good looking, professional, intelligent and humble men and women; visit our GroupMail Facebook page and “like” us. We promise that we’ll keep it light and interesting and won’t bombard [...]

So, you have a large list of email addresses that you want to send a message to but you don’t want a large number of bounces to come back due to invalid or obsolete addresses potentially lurking on your list. If only there was a tool that would allow you to check the validity of [...]

Antispam filters are making it more and more difficult to get your important message to arrive at the inbox of your recipients. But what can you do? Actually, you can do several things to improve your inbox delivery rates and avoid the wrath of antispam filters. One of the best things to do is to [...]

In GroupMail, you can set or adjust the default message font, encoding, language character sets, spell check dictionaries and alerts or notifications at any time. Just click on Tools/Message Related Options. Not sure why message encoding and language character sets are important? Read The Absolute Minimum Every Software Developer Absolutely, Positively Must Know About Unicode [...]

GroupMail makes it easy to move or copy recipients from one group to another. Here’s how to do it. 1. Open GroupMail and click on the Groups button 2. Double-click the group you want to move or copy recipients from 3. Select the recipients you would like to move (CTRL + click for multiple select) [...]