BACKUP CONTACTS

SLEEP BETTER AT NIGHT

“Can I backup contacts in GroupMail?
I just spent two days importing contacts
and I think I would do something bad
if something happened and I lost all of my data.”

Not only CAN you backup your contacts. You SHOULD backup your contacts.

HOW TO BACKUP CONTACTS IN GROUPMAIL

GroupMail makes it really easy to backup contacts, messages, drafts, templates and sent items, sender accounts and even options, settings and Add-ons.

The GroupMail tutorial library has complete instructions on how to backup contacts and also how to restore a backup of your contacts.

My recommendation?

Backup contacts and sleep better at night.

Download our newsletter and email marketing software today and backup your own contacts!

Gmail Email Tips: How to Avoid the Gmail Spam Folder

I compiled some Gmail email tips for bulk email senders that will help you to avoid the Gmail spam folder and get your messages delivered to the inbox of your recipients.

Read Gmail Inbox Delivery: How to Satisfy Gmail Filters for a number of practical tips on how to avoid the Gmail spam folder and to get your Gmail email addresses on your mailing list delivered to the inbox, where they belong.

Interested? Our newsletter and email marketing software can help to keep the Gmail email address on your mailing list out of the Gmail spam folder and in the inbox.

We listen closely to the needs and desires of the people who use and rely on our software to get stuff done. That is one of the reasons why GroupMail is considered by many to be more intuitive and easier to use than other products on the market. It evolves with our customers needs and desires and has been for the last 15 years.

Do you have a request for a feature or an idea that would make life easier for you and other GroupMail users?

How to Submit a GroupMail Software Feature Request

1. Submit a feature request to our developers!
2. Repeat

GroupMail software feature request

Remember, there is no such thing as a bad question (or feature request) except for the one that isn’t asked. If something would make your experience with GroupMail better, then there is a very good chance that it would make the experience of others better too.

Don’t be scared to think outside of the [in]box!

…and big thanks to all of our customers who have already contributed to the development of GroupMail over the years! It rocks because of you!

* Click on the image to go to the full review

As usual with these reviews, we aren’t contacted to confirm features or capabilities; so there are often some items left unchecked in the feature set. This review omitted several GroupMail features.

1. GroupMail does provide an unsubscribe report for your campaigns. This is done through our Subscriber Add-on, which comes installed with both our Personal and Business editions of the software. If you’re interested, you can find out more information about managing email lists with GroupMail.
2. While we don’t have a page on our website with an FAQ title, we do provide a library of common (and even some advanced) tutorials for our customers. You can visit our GroupMail email marketing tutorial library, our blog and even download a .pdf version of our GroupMail User Manual from our website (Personal and Business Edition users only).
3. GroupMail does support all Windows Operating Systems from Windows 2000 to the current Windows 7. For some reason, this review suggests that GroupMail isn’t compatible with Windows 95. C’est la vie.

As always, we are pleased to be in the fine company at the top of the review and will continue to work hard to improve. One of these years, we will find ourselves at the top of this review!

You can watch the video of the fun here.

Here’s a photo from the top of the ferris wheel.

You can keep up with the fun (and subsequent discounts) at http://facebook.com/groupmailsummer

GroupMail Personal Edition

GroupMail Business Edition

We also offer regular discounts for educational and non-profit organizations. You can contact us at any time for these discount links.

For more information, or to place an order, please visit our GroupMail website

GroupMail Summer Promotion (Watch the video introduction)

Stop by and follow the fun that I’m having when the office door closes behind me during these summer days, and take advantage of the savings that result from my enjoyment. This is a Facebook promotion, so you’ll need to have a Facebook account to stay posted.

You can follow the action at http://facebook.com/groupmailsummer

This event is running in August only. So don’t delay!

Since 1996, we have worked hard to provide all of the features that our users would need to get their email marketing game on while keeping the cost of our software low. Most importantly, GroupMail has evolved over the years, not based on what we think needs to be improved, but by what our customers need. We use customer feedback as the driving force in our continual development efforts. To do that, we listen carefully, talk with our customers on a regular basis and keep an eye on industry trends. I think that is what really sets us apart from all other email marketing software and service providers — and that is something that just can’t be objectively captured in a comparative review (neither can my bias!)

As with all reviews, there are some things that are left out. In this particular review, there are a few features left unchecked for GroupMail that actually should be checked.

1. Unsubscribe Report: Both the Personal and Business Editions of GroupMail come installed with GroupMail’s Subscriber Add-on, which automates your opt-in, opt-out and bounce management efforts. Subscriber allows users to automatically add recipients to groups who subscribe on a website subscription form and delete or exclude recipients from a group who unsubscribe from a list. Subscriber will also delete or exclude invalid email addresses that bounce after a predetermined number of times. Subscriber keeps history logs for all unsubscribes and bounces for your campaigns.
2. FAQ: Not only does GroupMail have a Help file in the application itself; we have a .pdf version of our User Manual available to Personal and Business Edition customers, an online tutorial library covering the most commonly asked questions and a blog that is regularly updated with support issues, tips and tricks for the software.
3. Live Chat: While technically they might be right in that we don’t have a “live chat” feature on our website; we do have a Twitter profile and are engaged in real time conversations with customers. Most importantly though, our customers can actually pick up the phone and call us — the original version of live chat. We are also constantly monitoring our email of course!

For more information, read the full 2010 email marketing software review.

GroupMail rated 8.3 Excellent

Happy to see Service & support getting a high score, it’s something we put a lot of time and effort into.

There were a number of areas in GroupMail they highlighted as “could do better” (a favourite teacher comment on my school report cards from the past) – in summary

GroupMail isn’t the prettiest Windows application, but the interface is clean and uncluttered …

The user interface has not had a facelift since the release of Windows XP so I guess it does look a bit dated, it’s not in our immediate plans to update this, making the interface even cleaner, less cluttered and more useable is probably a higher priority from the feedback we’re getting.

GroupMail Business Edition provides 20 HTML templates. They’re basic …

Email templates are something we are working on, all going well we should have a fresh batch of new design templates available with the next release – here is a sneak preview to the fruits of Ryan’s work to date (he was also good enough to make some of his own photos available for use)

GroupMail Email Templates

The only niggle was that GroupMail introduced redundant column data that wasn’t in our Outlook database; it also renamed column fields — for instance, ‘Web site’ in Outlook was renamed to ‘Business home page’ in GroupMail, and ‘Mobile phone’ was Americanised to ‘Cellphone’.

Microsoft Outlook is good enough to not show those ID columns to the user, GroupMail should do the same, we are planning to do some further address book integration work with GroupMail in the next couple of weeks, should be able to make those unsightly columns disappear too.
On the Americanised terms -or is it Americanized ? despite GroupMail being born and brought up in Ireland, historically we have tended to go with US English by default (as its our biggest market). Now that GroupMail is available in a variety of languages, it would be pretty straight forward to offer both US and UK English options – would it be ironic if one of our 2 American team members offered to do the translation ? Go on Tom or Ryan you know you want to

Anyhow, ZDNet UK editor’s overall verdict:

GroupMail is good value for businesses of all sizes. The software isn’t exactly pretty, but its interface is clean and, above all, presents all the essential features. GroupMail allows you to create newsletters, while its impressive list handling handles issues like subscribe/unsubscribe, removals, bounced email address deletion and so on.

Cheers guys for taking the time to check out our product, it’s always interesting for us to see it from a fresh/non-biased perspective, check out the full review here.